INCM
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CONTACT US

Wherever you are and whatever your question is, you will always find at INCM – Imprensa Nacional Casa da Moeda – a dedicated and specialized team to assist you.

Whether you are a citizen, a collector, a partner, or an investor, please select the desired option and fill out the form. Your question will be immediately forwarded to the responsible department and you will be contacted as soon as possible.

STEP 1: Choose the Desired Service

CUSTOMER SERVICE CENTER

  • Phone: 217 810 870
  • Schedule: 9:00 a.m. to 6:00 p.m.
  • Email: incm@incm.pt
ELECTRONIC COMPLAINT BOOK - HELPLINE
If you do not receive an email confirming receipt of your message, sent within a period of 7 days, please contact the Helpline, at 217 998 010.
SOCIAL SERVICES
  • General Phone: 217 810 857
  • Medical Post Phone: 217 810 846
CLAIMS

If you do not receive an e-mail confirming receipt of your message, sent within 7 days, please contact our Customer Service Center at 217 810 870.

ETHICS COMMITTEE

If you do not receive an e-mail confirming receipt of your message, sent within 7 days, please contact our Customer Service Center at 217 810 870.

GRAPHIC ELEMENTS
GENERAL
  • Imprensa Nacional-Casa da Moeda, SA
  • Address: Av. António José de Almeida, 1000-042 Lisbon
  • Telephone: 217 810 700
EDITORIAL
COINS AND METAL PRODUCTS
GRAPHICS LAB
OFFICIAL PUBLICATIONS

Customer Service (Call Center)

  • Phone: 217 810 870

Electronic Official Gazette

DR announcements

LIBRARY (NATIONAL PRESS)
  • Address: Rua da Escola Politécnica, 135, 1250-100 Lisbon
  • Hours: Monday to Friday, from 9:30am to 12:45pm and from 2pm to 4:30pm
  • Note: Given the current circumstances, appointments and visits to the National Press Library room are by appointment only.
  • Email: cdi-mail@incm.pt
  • Telephone: 213 945 700
HISTORICAL ARCHIVE (MINT)
  • Address: Av. António José de Almeida, 1000-042 Lisbon
  • Hours: Monday to Friday, from 9:30am to 1pm and from 2:30pm to 5pm
  • Email: cdi-mail@incm.pt
  • Telephone: 217 810 700
  • Note: For research and consultation of the documentation, an appointment is required.
MINT MUSEUM
ASSAY OFFICES
  • Hours of operation at all offices: 9:00 a.m. to 4:30 p.m.

Lisbon Assay Office

  • Address: Edifício Casa da Moeda, Av. António José de Almeida – 1000-042 LISBON
  • Phone: 217 810 870
  • Email: contrastarias@incm.pt
  • Bus: 720, 726, 727, 736, 738, 742, 744
  • Train: Oriente-Sintra, Rome-Areeiro-Coina, Rome-Areeiro-Setúbal.
  • Metro: Saldanha
  • GPS Coordinates: N 38º 44′ 15.0″ W 9º 8′ 34.8″

Porto Assay Office

  • Address: Rua Visconde de Bóbeda – 4000-109 PORTO
  • Phone: 217 810 870
  • Email: contrastarias@incm.pt
  • Bus: 720, 726, 727, 736, 738, 742, 744
  • Bus: 207, 305, 400, 60
  • Metro: A, B, C, F
  • GPS Coordinates: N 41º 08′ 46.62″ W 8º 36′ 1.72″

Gondomar Delegation

  • Address: Edifício Goldpark Gondomar, Rua Parque Tecnológico, s/n, 4420-330 Gondomar
  • Phone: 217 810 870
  • Email: contrastarias@incm.pt
  • Bus: 07, 08, 24, 800
  • GPS Coordinates: N 41º 08′ 15.15″ W 8º 31′ 30.52″

STEP 2: Send us your data and question

Contact Form

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