INCM

CONTACT US

Wherever you are and whatever your question is, you will always find at INCM – Imprensa Nacional Casa da Moeda – a dedicated and specialized team to assist you.

Whether you are a citizen, a collector, a partner, or an investor, please select the desired option and fill out the form. Your question will be immediately forwarded to the responsible department and you will be contacted as soon as possible.

OPTION 1: Choose the Desired Service

CUSTOMER SERVICE CENTER

  • Phone: 217 810 870 (call to the national landline network)
  • Schedule: 9:00 a.m. to 6:00 p.m.
  • Email: incm@incm.pt
ELECTRONIC COMPLAINT BOOK - HELPLINE
If you do not receive an email confirming receipt of your message, sent within a period of 7 days, please contact the Helpline, at 217 998 010 (call to the national landline network).
SOCIAL SERVICES
  • General Phone: 217 810 857 (call to the national landline network)
  • Medical Post Phone: 217 810 846 (call to the national landline network)
CLAIMS

If you do not receive an e-mail confirming receipt of your message, sent within 7 days, please contact our Customer Service Center at 217 810 870 (call to the national landline network).

ETHICS COMMITTEE

If you do not receive an e-mail confirming receipt of your message, sent within 7 days, please contact our Customer Service Center at 217 810 870 (call to the national landline network).

GRAPHIC PRODUCTS
GENERAL
  • Imprensa Nacional-Casa da Moeda, SA
  • Address: Av. António José de Almeida, 1000-042 Lisbon
  • Telephone: 217 810 700 (call to the national landline network)
EDITORIAL (IMPRENSA NACIONAL)

 

COINS AND METAL PRODUCTS
PLANNING, CONTROL AND METROLOGY

(area responsible for managing monitoring and measurement equipment)

GRAPHICS LAB
DIÁRIO DA REPÚBLICA
LIBRARY (IMPRENSA NACIONAL)
  • Address: Rua da Escola Politécnica, 135, 1250-100 Lisbon
  • Hours: Monday to Thursday, from 9:00am to 4:30pm

    (Due to ongoing construction work at the Imprensa Nacional building, the library will be temporarily closed to the public, presumably until April 13.)

  • Email: arquivobiblioteca@incm.pt
  • Telephone: 213 945 772 (call to the national landline network)
HISTORICAL ARCHIVE (MINT)
  • Address: Rua da Escola Politécnica, 135, 1250-100 Lisbon
  • Email: arquivobiblioteca@incm.pt
  • Telephone: 213 945 772 (call to the national landline network)
  • Note: For research and consultation of the documentation, an appointment is required.
MINT MUSEUM
ASSAY OFFICES
  • Hours of operation at all offices: 9:00 a.m. to 4:30 p.m.

Lisbon Assay Office

  • Address: Edifício Casa da Moeda, Av. António José de Almeida – 1000-042 LISBON
  • Phone: 217 810 870 (call to the national landline network)
  • Email: contrastarias@incm.pt
  • Bus: 720, 726, 727, 736, 738, 742, 744
  • Train: Oriente-Sintra, Rome-Areeiro-Coina, Rome-Areeiro-Setúbal.
  • Metro: Saldanha
  • GPS Coordinates: N 38º 44′ 15.0″ W 9º 8′ 34.8″

Porto Assay Office

  • Address: Rua Visconde de Bóbeda – 4000-109 PORTO
  • Phone: 217 810 870 (call to the national landline network)
  • Email: contrastarias@incm.pt
  • Bus: 720, 726, 727, 736, 738, 742, 744
  • Bus: 207, 305, 400, 60
  • Metro: A, B, C, F
  • GPS Coordinates: N 41º 08′ 46.62″ W 8º 36′ 1.72″

Gondomar Delegation

  • Address: Edifício Goldpark Gondomar, Rua Parque Tecnológico, s/n, 4420-330 Gondomar
  • Phone: 217 810 870 (call to the national landline network)
  • Email: contrastarias@incm.pt
  • Bus: 07, 08, 24, 800
  • GPS Coordinates: N 41º 08′ 15.15″ W 8º 31′ 30.52″

OPTION 2: Send us your data and question

Contact Form