{"id":15091,"date":"2022-07-04T18:12:56","date_gmt":"2022-07-04T18:12:56","guid":{"rendered":"https:\/\/incm.pt\/site\/atencion-al-cliente\/"},"modified":"2023-05-25T17:25:06","modified_gmt":"2023-05-25T17:25:06","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/incm.pt\/site\/es\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/incm.pt\/site\/wp-content\/uploads\/2022\/07\/Apoio-ao-cliente02.jpg&#8221; parallax=&#8221;on&#8221; background_enable_video_mp4=&#8221;off&#8221; transform_translate_linked=&#8221;off&#8221; min_height=&#8221;550px&#8221; custom_padding=&#8221;140px||140px||false|false&#8221; custom_padding_phone=&#8221;250px||250px||false|false&#8221; box_shadow_style=&#8221;preset3&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; next_background_color=&#8221;#ffffff&#8221;][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221; prev_background_color=&#8221;#000000&#8243;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code module_class=&#8221;breadcrumb&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;||15px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; custom_padding_tablet=&#8221;|0px||0px|false|false&#8221; custom_padding_phone=&#8221;|0px||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_code][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_color=&#8221;#333333&#8243; header_font_size=&#8221;45px&#8221; header_letter_spacing=&#8221;5px&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;25px||5px||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;flip&#8221; animation_direction=&#8221;bottom&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; header_letter_spacing_tablet=&#8221;3px&#8221; header_letter_spacing_phone=&#8221;0px&#8221; header_letter_spacing_last_edited=&#8221;on|phone&#8221; header_line_height_phone=&#8221;1.2em&#8221; header_line_height_last_edited=&#8221;on|tablet&#8221; border_width_bottom=&#8221;5px&#8221; border_color_bottom=&#8221;#b5a216&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>ATENCI\u00d3N AL CLIENTE<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Merriweather||||||||&#8221; text_text_color=&#8221;#333333&#8243; text_font_size=&#8221;22px&#8221; text_line_height=&#8221;1.5em&#8221; link_font=&#8221;|700|||||||&#8221; link_text_color=&#8221;#c2aa33&#8243; ul_line_height=&#8221;1.7em&#8221; animation_style=&#8221;fade&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; ul_line_height_tablet=&#8221;1.7em&#8221; ul_line_height_phone=&#8221;1.7em&#8221; ul_line_height_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>INCM \u2013 Imprensa Nacional Casa da Moeda es mucho m\u00e1s de lo que imagina. Estamos presentes en su d\u00eda a d\u00eda, en sus viajes y pagos, en sus trabajos favoritos o en la investigaci\u00f3n. Y tambi\u00e9n estamos siempre disponibles para dar seguimiento a sus preguntas.<\/strong><\/p>\n<p>Complete el formulario con su pregunta y ser\u00e1 contactado lo antes posible.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Merriweather||||||||&#8221; text_text_color=&#8221;#af9828&#8243; text_font_size=&#8221;22px&#8221; text_letter_spacing=&#8221;3px&#8221; text_line_height=&#8221;1.5em&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.4em&#8221; text_font_size_phone=&#8221;51&#8243; text_font_size_last_edited=&#8221;on|desktop&#8221; text_line_height_phone=&#8221;2&#8243; text_line_height_last_edited=&#8221;on|desktop&#8221; header_font_size_phone=&#8221;20px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_line_height_tablet=&#8221;1.3em&#8221; header_line_height_phone=&#8221;1.6em&#8221; header_line_height_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; background_pattern_color=&#8221;rgba(0,0,0,0.2)&#8221; background_mask_color=&#8221;#ffffff&#8221; text_text_shadow_horizontal_length=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength=&#8221;text_text_shadow_style,%91object Object%93&#8243; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength=&#8221;link_text_shadow_style,%91object Object%93&#8243; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length=&#8221;ul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length=&#8221;ul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength=&#8221;ul_text_shadow_style,%91object Object%93&#8243; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length=&#8221;ol_text_shadow_style,%91object Object%93&#8243; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length=&#8221;ol_text_shadow_style,%91object Object%93&#8243; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength=&#8221;ol_text_shadow_style,%91object Object%93&#8243; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length=&#8221;quote_text_shadow_style,%91object Object%93&#8243; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length=&#8221;quote_text_shadow_style,%91object Object%93&#8243; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength=&#8221;quote_text_shadow_style,%91object Object%93&#8243; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length=&#8221;header_text_shadow_style,%91object Object%93&#8243; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length=&#8221;header_text_shadow_style,%91object Object%93&#8243; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength=&#8221;header_text_shadow_style,%91object Object%93&#8243; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_font_size=&#8221;30px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.6em&#8221; header_2_line_height_last_edited=&#8221;on|&#8221; header_2_text_shadow_horizontal_length=&#8221;header_2_text_shadow_style,%91object Object%93&#8243; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length=&#8221;header_2_text_shadow_style,%91object Object%93&#8243; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength=&#8221;header_2_text_shadow_style,%91object Object%93&#8243; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length=&#8221;header_3_text_shadow_style,%91object Object%93&#8243; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length=&#8221;header_3_text_shadow_style,%91object Object%93&#8243; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength=&#8221;header_3_text_shadow_style,%91object Object%93&#8243; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243; z_index_tablet=&#8221;0&#8243;]<\/p>\n<h2><strong><span style=\"color: #c2aa33; font-size: xx-large;\">Formulario de contacto<\/span><\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f15543-o1\" lang=\"pt-PT\" dir=\"ltr\" data-wpcf7-id=\"15543\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/site\/es\/wp-json\/wp\/v2\/pages\/15091#wpcf7-f15543-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"15543\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f15543-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:15543,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<\/fieldset>\n<div class=\"half-column\">\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required apoio-cliente-simple-field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"second-half-column\">\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel apoio-cliente-contact-field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Contacte com\" value=\"\" type=\"tel\" name=\"your-contact\" \/><\/span><\/label>\n\t<\/p>\n<\/div>\n<div class=\"full-column\">\n\t<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email apoio-cliente-email-field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correo Electr\u00f3nico\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required apoio-cliente-list\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-subject\"><option value=\"Centro de Atenci\u00f3n al Cliente\">Centro de Atenci\u00f3n al Cliente<\/option><option value=\"Libro de Reclamaciones Electr\u00f3nico\">Libro de Reclamaciones Electr\u00f3nico<\/option><option value=\"Sevicios Sociales\">Sevicios Sociales<\/option><option value=\"Quejas\">Quejas<\/option><option value=\"Comit\u00e9 de \u00c9tica\">Comit\u00e9 de \u00c9tica<\/option><option value=\"Elementos Gr\u00e1ficos\">Elementos Gr\u00e1ficos<\/option><option value=\"General\">General<\/option><option value=\"Editorial\">Editorial<\/option><option value=\"Monedas y Productos Met\u00e1licos\">Monedas y Productos Met\u00e1licos<\/option><option value=\"Laboratorio Gr\u00e1fico\">Laboratorio Gr\u00e1fico<\/option><option value=\"Publicaciones Oficiales\">Publicaciones Oficiales<\/option><option value=\"Biblioteca (Imprensa Nacional)\">Biblioteca (Imprensa Nacional)<\/option><option value=\"Archivo Hist\u00f3rico (Casa da Moeda)\">Archivo Hist\u00f3rico (Casa da Moeda)<\/option><option value=\"Museu Casa da Moeda\">Museu Casa da Moeda<\/option><option value=\"Contrastarias\">Contrastarias<\/option><option value=\"Otros\">Otros<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required apoio-cliente-mensagem\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mensaje\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> <input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-1\" value=\"2731273720\" \/><img decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-1\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/incm.pt\/site\/wp-content\/uploads\/wpcf7_captcha\/2731273720.png\" \/> <span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-captchar\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-1\" \/><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner apoio-cliente-btn\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p> ATENCI\u00d3N AL CLIENTE INCM \u2013 Imprensa Nacional Casa da Moeda es mucho m\u00e1s de lo que imagina. Estamos presentes en su d\u00eda a d\u00eda, en sus viajes y pagos, en sus trabajos favoritos o en la investigaci\u00f3n. Y tambi\u00e9n estamos siempre disponibles para dar seguimiento a sus preguntas. Complete el formulario con su pregunta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7462,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-15091","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/pages\/15091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/comments?post=15091"}],"version-history":[{"count":1,"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/pages\/15091\/revisions"}],"predecessor-version":[{"id":27010,"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/pages\/15091\/revisions\/27010"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/media\/7462"}],"wp:attachment":[{"href":"https:\/\/incm.pt\/site\/es\/wp-json\/wp\/v2\/media?parent=15091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}